mate that is just how hr works. they are only there to stuff up, and when they are caught out it is because of "the crap system we have to use" to manage the forms. well personally if it is a crap system, it is up to the manager to fix it, so therefore it is still their fault.
i have had my pay stuffed up twice while working where i do. once the entire month before my wedding, once the week before i moved house. both times due to a variation of hours.
first one they didnt pay me for the extra hours worked, i thought no problem they will get it right next time, maybe the variation form missed their cut off. a fortnight later still the same, no back pay. i rang payroll,
ME "where is the extra money for the past month?"
Payroll guy "i only just got the form today"
ME "what a coincidence, better give me a manual payment of the missing money"
Payroll guy "no, you will have to wait till next fortnight"
ME "bullshit, i need that money, have you ever been underpaid?"
Payroll guy "that isnt relevant, talk to hr"
ME "give me their number then"
Payroll guy "you have to go through your manager"
ME "mate give me the number or i will come to your building and stand on your desk till i get it"
Payroll guy "fine 5555 5555"
ME "cheers have a great day"
calling HR: "hey, tipper here, get a manual payment organised pronto"
HR Guy "cant do it, you will have to wait"
ME "ok, then you can explain to my wife why i got married in boardies and thongs, i need the money to pick up the suits for my wedding in 2 days"
HR Guy "let me talk to my boss......... he says that we will do it cos it is exceptional circumstances and next time you will have to wait, we dont normally do manual payments"
ME "there better not be a next time, i would hope you dont normally F@$K up peoples pay two fortnights in a row"
after all that they still screwed up my leave loading as well! personally the acronym HR stands for complete and utter incompetence, not sure where they got the letters H and R out of that though
