locky801 wrote:I luv getting them, i never hang up, i just put the phone down on the desk and walk away and come back half hour later and hang up, it stuffs them up down the other end if they ring you and you dont hang up, somehow it keeps their line open even iof they hang up, there phone is basically useless until you hang up
haha, i used to work in a call centre and that was one of my favourite things! we could hang up anytime we wanted but if someone answered then didn't hang up properly it was great, we could sit there and do nothing for as long as it was still connected, it made our stats look great!
call centre work is TERRIBLE!!! you have stats for everything and adherance was one, you had to be on the phone for 95% of the time (dialing or connected) so people like you were great, it gave us a welcomed break.