by mal » Tue Dec 08, 2009 5:59 pm
by Psyber » Tue Dec 08, 2009 6:13 pm
by HH3 » Tue Dec 08, 2009 6:53 pm
by RoosterMarty » Tue Dec 08, 2009 7:01 pm
hackham_hawk_3 wrote:I got one from Telstra yesterday. You answer it and as soon as you speak its an automated message saying "Hello, blah blah Telstra, blah blah" (at which point i hung up). I think it was something to do with the surveys that Telstra are trying to conduct. It was on the news last night.
by HH3 » Tue Dec 08, 2009 7:19 pm
RoosterMarty wrote:hackham_hawk_3 wrote:I got one from Telstra yesterday. You answer it and as soon as you speak its an automated message saying "Hello, blah blah Telstra, blah blah" (at which point i hung up). I think it was something to do with the surveys that Telstra are trying to conduct. It was on the news last night.
You mean this?
https://www.mytelstraexperience.com.au/ ... fault.aspx
Surely they aren't trying to improve their poor customer service with annoying, recorded telemarketing style phone calls??
by mal » Tue Dec 08, 2009 7:45 pm
by Rik E Boy » Tue Dec 08, 2009 7:56 pm
by Squawk » Tue Dec 08, 2009 8:49 pm
by Dirko » Tue Dec 08, 2009 9:28 pm
by Psyber » Wed Dec 09, 2009 9:59 am
Did you reply with, "Oh I'm so sorry, I never expected to get an actual real person on a connection with Telstra..."SJABC wrote:Telstra ! Ahh was on hold for about 10 minutes, and then hear a "recording", "Sorry our system is down can you please call back in blah blah blah hours"
I've gone off at the "recording" calling Telstra the big C word etc etc, only to hear the "recording" come back and tell me I was rude !
Oops wasn't a recording after all
by Gingernuts » Wed Dec 09, 2009 10:09 am
by Mickyj » Wed Dec 09, 2009 10:18 am
mal wrote:SCAM
About a company doing a test to see if your phone connection or fault or whatever is OK
They ask for you to do a check, using numbers or whatever
The check is completed , and the call is terminated some time after
The hoaxer than makes International calls using your connection, and you are billed for it
Becoz of this scam, and others Ive heard, I take no chances
If anyone phones me from a company on product purchases etc I ask them to put it in writing
Ive done this several times
Coincidently Ive never recieved any correpondence
Just goes to show how much they wanted me to go thru a decision process
by tipper » Wed Dec 09, 2009 10:31 am
Mickyj wrote:mal wrote:SCAM
About a company doing a test to see if your phone connection or fault or whatever is OK
They ask for you to do a check, using numbers or whatever
The check is completed , and the call is terminated some time after
The hoaxer than makes International calls using your connection, and you are billed for it
Becoz of this scam, and others Ive heard, I take no chances
If anyone phones me from a company on product purchases etc I ask them to put it in writing
Ive done this several times
Coincidently Ive never recieved any correpondence
Just goes to show how much they wanted me to go thru a decision process
Mal this sounds very much like when we were with Primus .The wife would pay the bill at the post office .Then the following Friday night between 7-8pm .I would get a phone call saying when are you going to pay your bill .I'd explain the wife has paid it etc etc.Of course the wife was always out when they called and I had no idea where the receipt was !
Now the wife and I would joke about it after the bill was paid.I kept saying lets change phone companies she kept saying no.
Anyway after the third month in a row .I lost my cool .The creep on the phone got to me saying I was a bad bill payer etc etc.And I lost it I demanded to talk to his supervisor .After a pause a woman came on the line and I went off saying how dare you call at 8pm on a Friday.And she went on saying they could by law etc etc.She wanted the receipt and I explained again the wife had paid it at the post office .Not good enough for her.So I put it back on her gave her my email addy (which may have been wrong) and said then you can email a copy of my account and then send a copy snail mail.
When the wife got home I said that was it .Of course no email or snail mail came .So we switched everything to our current carrier end of problem.Of course when they said we will do a credit check I held my breathe but no worries.
So was that a scam ? Was it Primus ?
Now as a side note the wife pays or did pay bills at a certain post office branch in our area.Did they in fact pass the money on.My last rego she paid for me at this branch a month after paying it arrived .
Telstra they still call us .The wife hangs up .but I listen the last call they wanted a bill paid we owed.When I pointed out we have not been a customer for over 15 yrs .He started on about line rental and broadband seemed he wanted us to go backno way !!
by therisingblues » Wed Dec 09, 2009 12:29 pm
by Strawb » Wed Dec 09, 2009 1:06 pm
by Pseudo » Wed Dec 09, 2009 1:22 pm
therisingblues wrote:What a bloody foreboding thread for me to read!
Me and the missus have been contemplating our future; stay on in Japan, or return to Oz?
But I would hate to live in a country who's citizens have to tolerate such crappy services from something as basic, yet essential as a land line phone company!
Just how common is this?
by catchit » Wed Dec 09, 2009 1:29 pm
by locky801 » Wed Dec 09, 2009 2:52 pm
by Ron Burgundy » Wed Dec 09, 2009 2:57 pm
by Rik E Boy » Wed Dec 09, 2009 3:24 pm
Gingernuts wrote:I only have a mobile no home phone, that puts a stop to most telemarketing calls. I still get the very occasional one on my mobile, but only once every 6 months or so.
No need for a home phone line these days, mobile & wireless internet do the job nicely.
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