Pseudo wrote:Virgin Australia, notifying me of a cancelled flight mere hours before it was scheduled to take off.
No explanation given, outside of the ambiguous phrase "for operational reasons".
Re-scheduling me on a return flight via another city on the next day, leaving me stranded with no accomodation.
Their helpline requiring me to spend 5 minutes punching numbers before I get to a human, who speaks with a semi-comprehensible accent and only knows how to book flights, not handle issues.
There being no listed way to directly contact a local virgin office, not even at the airport.
Things that don't give me the shits:
My adelaide-based travel team who had me rebooked on a Qantas flight in quick time.
Virgin: you get what you pay for. Serves me right for agreeing to fly with them.
They're all shite
Do not accept a flight credit
Make sure you demand your money back within 14 days or you will issue proceedings in the small claims court