mickey wrote:HH3 wrote:I got told by one of our dickbag sales reps not to admit fault to customers, even if we stuffed up, because they could sue us. Surely hes on drugs...A small mistake by our company (not me). I say "sorry for the mix up, it was our mistake, we're fixing it right now" and apparently the company can be sued? Next time Im gonna tell the customer it was their fault their goods took an extra couple of days to dispatch, and they should pick up their game...see how he likes THAT!!!
Depends on your **** up hh3...
Sorry we sent a box of 14mm bolts instead of 16mm. Our fault... no sue
Sorry we sent the specs of that top secret new engine we built for you to your competition. Our fault... yes sue
The first bits spot on..it was 19mm instead of 15mm...and we swapped them over within 3 hours...