New Phone Query

[Media Park]

So the missus bought me a simple phone for Christmas- one with real buttons instead of a touch screen.
A two minute job becomes a two (maybe more) day event because it is going from Telstra to Optus.

It goes through a completely different section of Indian Phone World, because I am keeping the same number and changing networks.

Was supposed to be done today, but when I call the Optus guy, he says my progress has stalled because my date of birth does not match Telstra records.
My date of birth has stayed the same my whole life, and I give it to people without thinking, I don't try and be funny about it, and certainly filling out forms or talking to phone company Indians I am very specific.

So anyway, I call Telstra, and they tell me that the date of birth they have for me is 23/7/87... Lo and behold, this is correct.

So Optus have my correct date of birth, and so do Telstra, but Optus are saying that Telstra has a different date!!!!!

What do I do???

[Q.]

Lose your shit. Works for me.

[Dog_ger]

So the missus bought me a simple phone for Christmas- one with real buttons instead of a touch screen.
A two minute job becomes a two (maybe more) day event because it is going from Telstra to Optus.

It goes through a completely different section of Indian Phone World, because I am keeping the same number and changing networks.

Was supposed to be done today, but when I call the Optus guy, he says my progress has stalled because my date of birth does not match Telstra records.
My date of birth has stayed the same my whole life, and I give it to people without thinking, I don't try and be funny about it, and certainly filling out forms or talking to phone company Indians I am very specific.

So anyway, I call Telstra, and they tell me that the date of birth they have for me is 23/7/87... Lo and behold, this is correct.

So Optus have my correct date of birth, and so do Telstra, but Optus are saying that Telstra has a different date!!!!!

What do I do???

Bloody Misses Could have given you a something you could use.

Like a Bottle of Scotch.

[heater31]

What Q man said.

Clearly he is lying to you and hopefully you were smart enough to get a reference number for the orginal call then call back and ask to speak to a supervisor. Then Tee off

[Psyber]

So the missus bought me a simple phone for Christmas- one with real buttons instead of a touch screen.
A two minute job becomes a two (maybe more) day event because it is going from Telstra to Optus.

It goes through a completely different section of Indian Phone World, because I am keeping the same number and changing networks.

Was supposed to be done today, but when I call the Optus guy, he says my progress has stalled because my date of birth does not match Telstra records.
My date of birth has stayed the same my whole life, and I give it to people without thinking, I don't try and be funny about it, and certainly filling out forms or talking to phone company Indians I am very specific.

So anyway, I call Telstra, and they tell me that the date of birth they have for me is 23/7/87... Lo and behold, this is correct.

So Optus have my correct date of birth, and so do Telstra, but Optus are saying that Telstra has a different date!!!!!

What do I do???

I had the same problem when I tried to port from iSIM to Slimtel after Virgin bought out iSIM.
All the data was correct but Virgin, who wanted to push all iSIM customers to a Virgin plan, kept insisting it wasn't.
In the end I had to take a new number from Slimtel.

[cennals05]

Use Twitter to complain about the bad service. Worked for me when I had problems with Optus. They had my issue fixed within 15 minutes.

[Footy Chick]

According to MP's FB status - it wasn't Telstras fault that he doesn't know his own date of birth

Feel like a goob much MP?

[Media Park]

Yeah back on this... A touch embarrassed...

My own bad money management saw a number of people chasing me for money around a year ago, and a workmate bought me a new SIM with a new number, so they couldn't chase me.

Got in touch with all these guys, sorted all the money out, and have generally been sorted out dollars-wise for about six months, and never thought about it again...

Trying to change the SIM over to optus, they had me ring Telstra, and it wasn't in my name, it was in the work mates...

Easy enough, new Optus number, and MP feeling like a dickhead.

[Jimmy_041]

Yeah back on this... A touch embarrassed...

My own bad money management saw a number of people chasing me for money around a year ago, and a workmate bought me a new SIM with a new number, so they couldn't chase me.

Got in touch with all these guys, sorted all the money out, and have generally been sorted out dollars-wise for about six months, and never thought about it again...

Trying to change the SIM over to optus, they had me ring Telstra, and it wasn't in my name, it was in the work mates...

Easy enough, new Optus number, and MP feeling like a dickhead.

That reminds me - you owe me $1000

[Media Park]

Ahh Jimmy, if you came at me as the Child Support Agency, Telstra Limited (kinda ironic), or ANZ banks, then I might transfer some money...

[Jimmy_041]

How about I know your long lost Nigerian uncle who has a secret stash of $1,040,067,006.59 and can send it to you if you send me $1,000

[RustyCage]

No relation to your problem with the missing money at your work?

[dedja]

This could get interesting ...

[Media Park]

No relation to your problem with the missing money at your work?

None.