Which bank?!Dogwatcher wrote:The fact that I can't go into my bank, with which I have several accounts, and open a new one.
I must organise an appointment, which of course can't take place at the time I've made in my day to deal with the issue.
Why can't I just do it then and there????
Bloody banks.

Neither the ANZ nor BankSA [nor St George in Victoria] told me I needed to make an appointment when I walked in and said I wanted to open accounts with them.
St George asked me politely if I'd mind waiting 10 minutes for a specific staff member to be free.
The Commonwealth had someone see me straight away, but asked me to come back in a few days when they had the paper work done.
[That one involved Power of Attorney, and was more complex than a simple account.]
At HSBC the manager saw me straight away then made me an appointment with an assistant the next day to do the paper work, and again that was more complex as it was a superannuation fund trading account.