SA Footy

DOC wrote:Good.

In a nutshell, and in general, this is one of 11 domains registered on the same day (Feb 22) all offering wide array's of goods claiming to have branches in
California, New York and Rome. These stores don't exist.

They either don't send, send low cost and low quality junk. Either way you lose. Or the credit card company loses. Enough complaints and they will be cut off by AMEX, Visa etc.

The websites look great with plenty of model pics etc. They are all from legit websites.

Be interested to know where the goods were sent from.

Jimmy_041 wrote:Stay well clear of Westsided (https://www.westsided.com/) who are advertising everywhere on social media
Fortunately, I am well experienced in disputing on my credit card

How about this effort from them

My order was:
1. Mens Cotton Linen Striped Button Down Long Sleeve Red·XL
2. Mens Cotton Linen Striped Button Down Long Sleeve Sky Blue·XL
3. Mens Cotton Linen Striped Button Down Long Sleeve Green·M
4. Mens Cotton Linen Striped Button Down Long Sleeve 2 Sky Blue·M

Here is what I received
1. Not a Button Down collar
2. Polyester / Not a Button Down collar / XXL
3. Polyester / Not a Button Down collar
4. Polyester / Not a Button Down collar / Black / L

Brodlach wrote:On the opposite end of the spectrum, Van Heussen are fabulous to deal with with shirts.

DOC wrote:Interesting that your dispute was resolved the day before you lodged it.

I would think long and hard about posting it back. It may have little or no affect on your refund.

Hi, I'm the PayPal Assistant. How can I help? Choose one of these options or add your question below...

12:37 PM

- PayPal Assistant

What is your e-mail address?

12:37 PM

Would you like to send this conversation to a customer support agent? We typically respond within a few hours.

12:38 PM

- PayPal Assistant

12:41 PM

SA
I understand that you would like to know the status of the dispute/chargeback that you have filed with your bank.
However, we will not be able to access their system so we will not be able to check its status from our end.

Please contact your card issuer for clarification and further assistance.


Thank you and have a good one.


- Solieta


That is incorrect. I have a Case ID xxxxxxxxxxxxxxx
I did not know I could claim on Paypal. Please advise how I do it

2:10 PM

SA
That is exactly the case that was created when you filed a chargeback with your bank.
Chargebacks occur when buyers ask their credit card issuer to reverse a transaction that has already been approved.

Customers can initiate a chargeback when:

An item is significantly different from its description or is defective.
An item is not received.
A payment is processed more than once.
A payment is unauthorised.

I am seeing that the said transaction happened on a guest checkout where you did not login to your account and send your payment by entering the card details.

We were notified by your bank about the chargeback that you did with this transaction and since your bank will be handling this dispute, we will not be able to investigate or decide on this case as we do not have access to the investigation details.
We will definitely work with your bank if they will request PayPal to do so.
Please contact your card issuer for further details and assistance regarding the case.

- Solieta

Again; thank you but it was not the case.

"I understand that you would like to know the status of the dispute/chargeback that you have filed with your bank."

I do not want to know the status of the dispute/chargeback that I have filed with my bank.

I said I didn't know I could claim with paypal. If you look at my account you will see that I have rarely used paypal. My question was can I claim through Paypal. If I cant then so be it. I'll just take the credit from AMEX and leave it at that

2:33 PM

SA
I tried to call you to answer your concern and I regret that I was routed to your voicemail.

You can actually file a dispute even for a guest transaction as it should be covered by our Purchase Protection although you may need to call us so we can locate the transaction and dispute it.
Had it happened on your personal account where you will be needing to login to access it, you should be able to do it from your end by simply reporting the said transaction on the resolution center.

Now that you have disputed it with your bank, we will wait for the outcome of their investigation and will provide full cooperation when requested.

Thank you and have a good day!

Jimmy_041 wrote:

DOC wrote:Interesting that your dispute was resolved the day before you lodged it.

I would think long and hard about posting it back. It may have little or no affect on your refund.

Thanks - I'm not going to.

Interesting discussion with Paypal

Hi, I'm the PayPal Assistant. How can I help? Choose one of these options or add your question below...

12:37 PM

- PayPal Assistant

What is your e-mail address?

12:37 PM

Would you like to send this conversation to a customer support agent? We typically respond within a few hours.

12:38 PM

- PayPal Assistant

12:41 PM

SA
I understand that you would like to know the status of the dispute/chargeback that you have filed with your bank.
However, we will not be able to access their system so we will not be able to check its status from our end.

Please contact your card issuer for clarification and further assistance.


Thank you and have a good one.


- Solieta


That is incorrect. I have a Case ID xxxxxxxxxxxxxxx
I did not know I could claim on Paypal. Please advise how I do it

2:10 PM

SA
That is exactly the case that was created when you filed a chargeback with your bank.
Chargebacks occur when buyers ask their credit card issuer to reverse a transaction that has already been approved.

Customers can initiate a chargeback when:

An item is significantly different from its description or is defective.
An item is not received.
A payment is processed more than once.
A payment is unauthorised.

I am seeing that the said transaction happened on a guest checkout where you did not login to your account and send your payment by entering the card details.

We were notified by your bank about the chargeback that you did with this transaction and since your bank will be handling this dispute, we will not be able to investigate or decide on this case as we do not have access to the investigation details.
We will definitely work with your bank if they will request PayPal to do so.
Please contact your card issuer for further details and assistance regarding the case.

- Solieta

Again; thank you but it was not the case.

"I understand that you would like to know the status of the dispute/chargeback that you have filed with your bank."

I do not want to know the status of the dispute/chargeback that I have filed with my bank.

I said I didn't know I could claim with paypal. If you look at my account you will see that I have rarely used paypal. My question was can I claim through Paypal. If I cant then so be it. I'll just take the credit from AMEX and leave it at that

2:33 PM

SA
I tried to call you to answer your concern and I regret that I was routed to your voicemail.

You can actually file a dispute even for a guest transaction as it should be covered by our Purchase Protection although you may need to call us so we can locate the transaction and dispute it.
Had it happened on your personal account where you will be needing to login to access it, you should be able to do it from your end by simply reporting the said transaction on the resolution center.

Now that you have disputed it with your bank, we will wait for the outcome of their investigation and will provide full cooperation when requested.

Thank you and have a good day!

This is interesting: https://www.paypal.com/au/webapps/mpp/u ... protection
They dont pay for the return so I'll just leave it

The good folk in Hongmei Town are hardly going to miss 4 polyester shirts worth $8 + tax

DOC wrote:Aramex (formely Fastway) couriers.

The Ash Man wrote:

DOC wrote:Aramex (formely Fastway) couriers.

Had nothing but dramas with them every single time