bennymacca wrote:Well I had a phone that was 18 months old, iphone 5, and the lock button went on it, common problem. Made an appointment at the Apple Store, they asked me whether I had backed the phone up, i said yes, in 5 mins he was out with a brand new phone (of the same model) and I was on my way. After being very very tempted to switch to a galaxy note at the end of my contract that type of support has made me want to stay.
having a phone that's 18 months old with a common problem doesn't sway you over to another brand type? Wow.