And you all thought Dogger had no idea....

[Grahaml]

FC, I know they don't normally offer an on site service, but they could easily arrange for one of their technicians to go out there, or just hire someone to do it. I think you'd find if you pushed the issue they'd make an exception to sort it out without having to offer any sort of refund.

[Footy Chick]

tried and failed...

[Booney]

'tis a pickle,no less.

[Rik E Boy]

Be very careful when naming companies on a forum. I used to post on the MMM forum back in 2001 and a dispute with a certain company found it's way on to the forum. The board admin bloke got the arse and the site got shut down. I'm not a mod but this shit can turn nasty if anyone from you know where were to read the posts of this thread.

regards,

REB

[Dog_ger]

Don't really like your chances FC....

If it Fails....?

Mark it up to experience....

Sorry and I hope I am WRONG..!

I am Honest.

In Life, We Only Fail FC if we don't learn from our experiences....!

[Psyber]

Be very careful when naming companies on a forum. I used to post on the MMM forum back in 2001 and a dispute with a certain company found it's way on to the forum. The board admin bloke got the arse and the site got shut down. I'm not a mod but this s***t can turn nasty if anyone from you know where were to read the posts of this thread.

regards,

REB

On another site where there have been raised issues about a particular software product, whose owners have threatened to become litiginous, the product is now referred to as SWAN - Software Without A Name.

[RustyCage]

Any update FC?

[magpie in the 80's]

Any update FC?

your reply must still be stuck in the mail

[Hondo]

You could ring up Leon Byner on 5AA during the day if all else fails

He has a contact at Consumer Affairs he puts the callers on to

But the bad publicity alone will probably have the State Manager personally delivering a new PC to your door

I looked on their web-site and it seems the stores are franchisees rather than directly owned so you may be have got on to a business owner with less of a customer service focus than other stores.

[Footy Chick]

Did I post that they rang and offered me office for $100 and that was the best they could do, otherwise the offer to check out the hard drive if I were to bring it in... 4 out of 5 times it still wont shut down..

[Dog_ger]

Software Problem FC...?

[Psyber]

Did I post that they rang and offered me office for $100 and that was the best they could do, otherwise the offer to check out the hard drive if I were to bring it in... 4 out of 5 times it still wont shut down..

ACCC?

[Footy Chick]

ACCC wont look at it until COnsumer affairs have intervened and failed...

[Dissident]

New commissioner for OCBA is Mal Hemmerling I think!