by HH3 » Wed Jun 14, 2017 9:51 am
We've been with Adam (now iinet) for about 7 years and haven't had major problems.
We've been in 5 different houses in that time (we tend to look for better places when our lease runs out) and we've only really had one problem. It did take a couple of weeks to get sorted, but nothing too dramatic.
I haven't really had an issue with their customer service. I usually just use the "call back" service, since internets not life or death, so I'm not gonna sit on the phone for an hour waiting.
We got bumped up twice for free. We went from 250Gb to 500Gb, and when we moved in June last year they bumped us up to Unlimited. For $59.95 a month.
For the same price with NBN, you get capped at the same speeds we already get, and only get 200Gb. We've had NBN before when it wasn't capped, and it didn't really make a difference.
We get 12-15mbps now, and thats fine for streaming on more than one device, online gaming, etc.
I TOLD YOU SO
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