RAA might be great for car insurance, but I'm rapidly losing patience with their Roadside Assistance Service and the difference between quoted times and actual times

by CK » Thu Nov 18, 2010 4:29 pm
by mighty_tiger_79 » Thu Nov 18, 2010 4:35 pm
CK wrote:Mutual Community have been fine with the comprehensive car insurance throughout for me. Rolled in with the home and contents, as well as health insurance, so a good package.
RAA might be great for car insurance, but I'm rapidly losing patience with their Roadside Assistance Service and the difference between quoted times and actual times
by CK » Thu Nov 18, 2010 4:39 pm
mighty_tiger_79 wrote:CK wrote:Mutual Community have been fine with the comprehensive car insurance throughout for me. Rolled in with the home and contents, as well as health insurance, so a good package.
RAA might be great for car insurance, but I'm rapidly losing patience with their Roadside Assistance Service and the difference between quoted times and actual times
We had to ring up for my GFs car a few weeks back and they were there within 5 mins and we were quoted close to an hour, pleasantly surprised
by Booney » Thu Nov 18, 2010 4:41 pm
CK wrote:Generally, I find that once there, their service is excellent, but the lead up a bit disappointing.
by MW » Thu Nov 18, 2010 5:41 pm
by Psyber » Fri Nov 19, 2010 9:38 am
by fisho mcspaz » Fri Nov 19, 2010 9:51 am
by LMA » Fri Nov 19, 2010 9:53 am
Psyber wrote:I'm with APIA [Australian Pensioners Insurance Agency] whose cover is with AAMI because they give the best rates to us senior citizens. [But I double check every renewal time.]
The RAA were slightly cheaper to cover my Audi this year, but the policies had more exclusions and they were much more expensive for my Ssangyongg Musso.
The house and contents was about on par, but again the RAA had more exclusions.
I also checked with Youi, who asked my less questions and quoted me a much higher rate despite what their advertisements claim.
In the past I have used many insurers. Sometimes the insurers are vehicle specific for motor insurance, which seems a bit odd.
For example, SGIC gave me the best rate by far when I had an Alfa, but were sky high when I traded it on a Maserati.
Sun Alliance gave me the best rate on the Maser, and I moved to MB Prestige for the next car - a Porsche 968 CS.
MB didn't like the Audi, so I used Allianz for everything until my wife qualified for APIA as I was still working full time then.
When I was living on the island at West Lakes I wanted to be sure of having flood insurance on the house and contents, even though the risk was low, and had to go to CGU to get it.
by fisho mcspaz » Fri Nov 19, 2010 9:56 am
by Footy Chick » Fri Nov 19, 2010 10:20 am
fisho mcspaz wrote:My premium went up a bit when I sold my Daewoo Lanos for a VT Commodore, but only because I mistakenly told them that it has a passenger-side airbag and a CD player and a few other things that it hasn't got. (I should have had a look at it before I rang the RAA). I keep meaning to ring them back and tell them this, but I always forget.
Gatt_Weasel wrote:if they (Walkerville) dont win the flag ill run around the block of my street naked :) you can grab a chair and enjoy the view
by Psyber » Sat Nov 20, 2010 9:02 am
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