by gadj1976 » Sat Oct 29, 2011 7:03 pm
by CK » Sat Oct 29, 2011 7:10 pm
by kickinit » Sun Oct 30, 2011 12:58 pm
by Pag » Sun Oct 30, 2011 1:07 pm
by gadj1976 » Wed Nov 02, 2011 10:04 am
by valleys07 » Wed Nov 02, 2011 10:06 am
Pag wrote:It's interesting isn't it, I dealt with them in May and had a lounge suite, dining table, entertainment unit and outdoor setting delivered within a fortnight, and couldn't complain at all.
by Dissident » Wed Nov 02, 2011 10:14 am
Pag wrote:It's interesting isn't it, I dealt with them in May and had a lounge suite, dining table, entertainment unit and outdoor setting delivered within a fortnight, and couldn't complain at all.
by Mythical Creature » Wed Nov 02, 2011 10:39 am
Dissident wrote:Pag wrote:It's interesting isn't it, I dealt with them in May and had a lounge suite, dining table, entertainment unit and outdoor setting delivered within a fortnight, and couldn't complain at all.
That's because it was all available.
Simple really.
They don't delay for no reason - they delay when the stock is delayed
Issue is it happens more than it should, ie with the OP.
by gadj1976 » Wed Nov 02, 2011 10:50 am
by test » Wed Nov 02, 2011 11:10 am
gadj1976 wrote:and that's the point - if it's NOT in stock, manage my expectation accordingly by telling me its 7 or 9 weeks (by including contingency regarding the expected delays). Don't blatantly lie to me, cos I'll get pi55ed off, cancel the order, smear their name on a high ranking website and go somewhere else.
by Zelezny Chucks » Wed Nov 02, 2011 11:17 am
gadj1976 wrote:and that's the point - if it's NOT in stock, manage my expectation accordingly by telling me its 7 or 9 weeks (by including contingency regarding the expected delays). Don't blatantly lie to me, cos I'll get pi55ed off, cancel the order, smear their name on a high ranking website and go somewhere else.
by mick » Wed Nov 02, 2011 1:24 pm
by Phantom Gossiper » Wed Nov 02, 2011 4:48 pm
by Brucetiki » Wed Nov 02, 2011 10:58 pm
by gadj1976 » Fri Nov 04, 2011 8:59 am
Zelezny Chucks wrote:gadj1976 wrote:and that's the point - if it's NOT in stock, manage my expectation accordingly by telling me its 7 or 9 weeks (by including contingency regarding the expected delays). Don't blatantly lie to me, cos I'll get pi55ed off, cancel the order, smear their name on a high ranking website and go somewhere else.
What other site have you been smearing their name on??
by gadj1976 » Fri Nov 04, 2011 9:00 am
Brucetiki wrote:Anyone had the unfortunate privilege of dealing with Le Cornu's Mile End bulkstore. I love how everyone at Keswick says, 'oh yeah you can pay the balance at Mile End', get to Mile End and it's 'oh no, we don't take payments, you have to go back to Keswick to pay for it first' (lucky I was paying on card so the let me phone through to Keswick to pay for it).
Next time I outsmarted them by saying I could only pick the item up on a Sunday, forcing them to take the item to Keswick for me to pick up
by The Sleeping Giant » Fri Nov 04, 2011 9:09 am
by Brucetiki » Fri Nov 04, 2011 12:59 pm
gadj1976 wrote:Brucetiki wrote:Anyone had the unfortunate privilege of dealing with Le Cornu's Mile End bulkstore. I love how everyone at Keswick says, 'oh yeah you can pay the balance at Mile End', get to Mile End and it's 'oh no, we don't take payments, you have to go back to Keswick to pay for it first' (lucky I was paying on card so the let me phone through to Keswick to pay for it).
Next time I outsmarted them by saying I could only pick the item up on a Sunday, forcing them to take the item to Keswick for me to pick up
Yes Brucetiki, they are friggin hopeless. I waited for ages there that day, stinking hot whilst they fumbled about with paperwork and stock. It looked like no one actually knew what to do. There was the same problem you had with payments etc but thankfully not for me, mine was an easy pick up.......eventually.
by Johno6 » Fri Nov 04, 2011 1:04 pm
by Q. » Fri Nov 04, 2011 1:15 pm
Johno6 wrote:the missus and I bought a new bed suit from harvey norman on sat, he said 2 to 4 weeks and he would ring me monday to give me a definate time..
i just realised, he hasnt rung me!
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