Play HQ

[The Bedge]

Had a handful of juniors use SA Government Sports-vouchers during the rego process back in Sept/Oct.

Raised a support ticket in early January as we hadn't seen these funds yet (was an issue last season also). Here we are in May and it still hasn't been sorted out. Customer service has been anything but proactive and timely.

Just needed a rant

We had the same issue - they finally arrived mid- Jan in a lump sum.

The other option is self claiming through the sports voucher portal - you run a report out of PlayHQ with all the vouchers claimed, and then upload that to the portal

[saintal]

Had a handful of juniors use SA Government Sports-vouchers during the rego process back in Sept/Oct.

Raised a support ticket in early January as we hadn't seen these funds yet (was an issue last season also). Here we are in May and it still hasn't been sorted out. Customer service has been anything but proactive and timely.

Just needed a rant

We had the same issue - they finally arrived mid- Jan in a lump sum.

The other option is self claiming through the sports voucher portal - you run a report out of PlayHQ with all the vouchers claimed, and then upload that to the portal

Hmm okay, I'll look into this. Did consider liaising directly with the Office for Rec and Sport.